Privacy Policy – How ok77 Protects Your Personal Data

Introduction
Data We Collect
How We Use Your Data
Legal Basis for Processing
Data Sharing
Cookies and Tracking
Data Retention
Your Rights
Data Security
Children's Privacy
Policy Updates
Contact Us

Our Commitment to You

ok77 is committed to protecting the privacy of every player on the platform. This Privacy Policy is written in plain language so you can understand exactly how your data is handled. If you have any questions after reading this policy, contact the ok77 support team at [email protected].

1. Introduction

This Privacy Policy applies to all users of the ok77 platform, including the website at ok77.casino and the ok77 mobile application. It explains how ok77 collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with the ok77 platform in any way.

By registering an account on ok77, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, you should not use the ok77 platform.

ok77 acts as the data controller for all personal data collected through the platform. This means ok77 is responsible for deciding how and why your data is processed. ok77 takes this responsibility seriously and has put in place appropriate technical and organisational measures to protect your data at every stage.

2. Data We Collect

ok77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the ok77 website and app, and from third parties such as payment processors and identity verification services.

Category	Examples	How Collected
Identity Data	Full name, date of birth, national ID number	Registration form, KYC verification
Contact Data	Mobile number, email address	Registration form, account settings
Financial Data	bKash/Nagad number, transaction history	Deposit and withdrawal processing
Technical Data	IP address, device type, browser, OS	Automatically via platform access
Usage Data	Games played, bets placed, session duration	Automatically via platform activity
Communications Data	Support chat logs, email correspondence	Customer support interactions

ok77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related health concern to the support team).

3. How We Use Your Data

ok77 uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. The main ways ok77 uses your data are set out below.

Account Management: ok77 uses your identity and contact data to create and manage your player account, verify your identity, and communicate with you about your account.
Payment Processing: ok77 uses your financial data to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. This data is shared with payment processors only to the extent necessary to complete transactions.
Game Delivery: ok77 uses your usage data to deliver games, track your game history, calculate winnings, and apply bonuses correctly to your account.
Security and Fraud Prevention: ok77 uses technical and usage data to detect and prevent fraud, money laundering, and other prohibited activities on the platform.
Responsible Gaming: ok77 uses your usage data to monitor for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
Legal Compliance: ok77 uses your data to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
Customer Support: ok77 uses your contact and communications data to respond to your queries and resolve disputes.
Platform Improvement: ok77 uses aggregated and anonymised usage data to understand how players use the platform and to improve the ok77 experience over time.

4. Legal Basis for Processing

ok77 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

Contract Performance: Processing is necessary to fulfil the contract between you and ok77 — for example, to operate your account and process your transactions.
Legal Obligation: Processing is required to comply with applicable laws — for example, anti-money laundering regulations and age verification requirements.
Legitimate Interests: Processing is necessary for ok77's legitimate business interests — for example, fraud prevention, platform security, and improving the ok77 service — provided those interests are not overridden by your rights.
Consent: In some cases, ok77 will ask for your explicit consent before processing your data — for example, before sending you promotional communications. You can withdraw consent at any time by contacting [email protected].

5. Data Sharing

ok77 does not sell your personal data to any third party. ok77 may share your data with carefully selected third parties only where it is necessary to operate the platform or comply with legal obligations. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards.

Payment Processors: bKash, Nagad, Rocket, and banking partners receive the minimum financial data necessary to process your deposits and withdrawals.
Identity Verification Providers: ok77 uses third-party KYC services to verify your identity and age. These providers receive only the data required for verification purposes.
Game Providers: Some games on ok77 are provided by third-party game studios. These providers may receive anonymised session data to deliver and maintain their games.
Legal and Regulatory Authorities: ok77 may disclose your data to law enforcement, regulatory bodies, or other authorities where required by law or in response to a valid legal request.
Fraud Prevention Services: ok77 may share data with fraud detection and anti-money laundering services to protect the platform and its players.

No Cross-Border Transfers Without Safeguards

If ok77 ever needs to transfer your personal data outside of Bangladesh, ok77 will ensure that appropriate safeguards are in place to protect your data to the same standard as required under applicable local law. ok77 will inform you of any such transfers where required.

6. Cookies and Tracking

ok77 uses cookies and similar tracking technologies on the ok77 website and app. Cookies are small text files stored on your device that help ok77 recognise you, remember your preferences, and understand how you use the platform.

ok77 uses the following types of cookies:

Essential Cookies: Required for the ok77 platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
Functional Cookies: Remember your preferences such as language settings and display options on ok77.
Analytics Cookies: Help ok77 understand how players navigate the platform so that ok77 can improve the user experience. Data collected is aggregated and anonymised.
Security Cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts on ok77.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the ok77 platform. ok77 does not use third-party advertising cookies or tracking pixels for external ad targeting.

7. Data Retention

ok77 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The table below summarises ok77's standard data retention periods.

Data Type	Retention Period	Reason
Account and identity data	5 years after account closure	Legal and regulatory compliance
Transaction records	5 years from transaction date	Anti-money laundering obligations
Game history	2 years from last activity	Dispute resolution and auditing
Customer support logs	2 years from last interaction	Service quality and dispute records
Technical and usage data	12 months on a rolling basis	Security monitoring and analytics

When data is no longer required, ok77 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of a retention period, ok77 will delete what it legally can and explain any data that must be retained.

8. Your Rights

As a player on ok77, you have the following rights in relation to your personal data. ok77 is committed to honouring these rights promptly and without unnecessary barriers.

Right of Access: You can request a copy of the personal data ok77 holds about you at any time.
Right to Rectification: If any of your personal data held by ok77 is inaccurate or incomplete, you have the right to have it corrected.
Right to Erasure: You can request that ok77 delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Right to Restriction: You can ask ok77 to restrict the processing of your data in certain circumstances — for example, while a dispute is being investigated.
Right to Data Portability: You can request that ok77 provide your personal data in a structured, commonly used format so that you can transfer it to another service if you wish.
Right to Object: You can object to ok77 processing your data on the basis of legitimate interests. ok77 will stop processing unless it can demonstrate compelling legitimate grounds that override your interests.
Right to Withdraw Consent: Where ok77 processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

How to Exercise Your Rights

To exercise any of the rights listed above, contact the ok77 data team at [email protected] with the subject line "Data Rights Request". ok77 will acknowledge your request within 48 hours and respond in full within 30 days.

9. Data Security

ok77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

All data transmitted between your device and ok77 is encrypted using 256-bit SSL/TLS technology.
Account passwords on ok77 are stored using industry-standard one-way hashing — ok77 staff cannot see your password.
ok77 systems are monitored 24/7 for suspicious activity, intrusion attempts, and anomalous behaviour.
Access to personal data within ok77 is restricted to staff who need it to perform their job functions, and all such access is logged.
ok77 conducts regular security reviews and vulnerability assessments of the platform.
In the event of a data breach that affects your personal data, ok77 will notify you and relevant authorities as required by applicable law.

While ok77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your ok77 account and never share your login credentials with anyone.

10. Children's Privacy

ok77 is strictly an adults-only platform. The ok77 service is not directed at, and should not be used by, anyone under the age of 18. ok77 does not knowingly collect personal data from individuals under 18 years of age.

If ok77 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. Any winnings accumulated by an underage player will be forfeited in accordance with the ok77 Terms and Conditions.

If you are a parent or guardian and believe that your child has registered on ok77, please contact the support team at [email protected] immediately so that the account can be investigated and closed.

11. Policy Updates

ok77 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When ok77 makes changes to this policy, the updated version will be published on this page with a revised "Last updated" date at the top.

For significant changes that materially affect how ok77 uses your personal data, ok77 will notify registered players via email or in-platform notification before the changes take effect. Your continued use of ok77 after a policy update constitutes acceptance of the revised Privacy Policy.

ok77 recommends that you review this Privacy Policy periodically. The most current version is always available at ok77.casino/privacy-policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ok77 handles your personal data, please get in touch with the ok77 team using the contact details below.

ok77 Data and Privacy Contact

Email: [email protected]
Subject line: Privacy Policy Enquiry
Live Chat: Available 24/7 via the ok77 platform
Response time: Within 48 hours for email; most live chat queries resolved within 5 minutes.

ok77 is committed to resolving all privacy-related concerns fairly and promptly. If you feel that ok77 has not adequately addressed your concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

ok77 Privacy Policy

How ok77 Keeps Your Data Safe

SSL Encryption

No Data Selling

Purpose Limitation

Data Minimisation

Your Right to Access

Right to Deletion

Contents